QUALITY

 
 
QUALITY POLICY

Meeting customers satisfaction through quality, efficacious, Safe and reliable products supported with excellent services.

As per clause 5.3 of ISO 9001:2015, top management has ensured the Quality Policy include a commitment to comply with requirements and continually improved the effectiveness of the Quality Management System (QMS) through :

  • Meeting customer satisfaction in terms of product efficacy.
  • Meeting customer requirements through safe and reliable product.
  • Continually improving the QMS through excellence in products and services.
 
 
QUALITY OBJECTIVE
 
Zero defects, zero complaint, conform to contractual and regulatory standards.
 
As per clause 5.4.1 of ISO 9001:2015, top management has ensured the main Quality Objective are measurable and consistent with the Quality Policy namely :
  • Enhancing customer satisfaction and achieving continual improvement through zero defect and zero complaint effort.
  • Continually improved the Quality Management System (QMS) by striving to always conform with ever changing contractual and regulatory standards and regulation.

 

 
 
QUALITY COMMITMENT
  • Quality, Efficacy and Safety must be the utmost importance.
  • To excel in the implementation of total quality management system.
  • To inculcate a strong teamwork spirit.
  • To encourage continous improvements and innovations.
  • Quality is not tested for but has to be built in.
  • Quality is our service to God and mankind.